Diagnostic medical devices not only provide exact results, but also pose new challenges to the air conditioning systems of doctor’s offices or hospitals. A radiologist’s clinic in Ludwigsburg, a customer of WEIS INDUSTRIES SERVICES® GmbH, was also aware of this fact.

This customer is a medical cooperative consisting of eight highly specialized medical practitioners. The clinic uses various computer and magnetic resonance tomographs. To keep these highly sensitive devices up and running, high-performance refrigeration systems are needed. Three years ago, WEIS INDUSTRIES SERVICES® GmbH was charged with planning and implementing the required refrigeration technology. In addition, a service contract was signed to conduct yearly inspections ensuring the system’s uninterrupted functionality.

Due to the required operational reliability, refrigeration at the customer’s site has been designed redundantly. This means that if one refrigeration unit breaks down, a replacement device immediately takes over the refrigeration of the medical devices. If this happens, the cold water fl ow is redirected via an intelligent switch system. In addition, the system is connected to an emergency call switch. In case of malfunction, the control technology immediately notifies the WIS emergency call center. In next to no time, a service technician will be dispatched to fi x the problem.

Dr. med. Roloff , the clinic’s contact person for technical matters: »Since the system has been installed three years ago, we have 100% operational reliability. Due to the great number of patients in our clinic, this is absolutely essential for us. If our medical equipment broke down, we would face enormous organizational difficulties.« He went on to say that the outstanding professional consultation provided by the service experts from Esslingen enabled the medical experts to fully concentrate on their patients.